2025

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UI/UX, CRO

Toteat - Web ecosystem

Corporate site design, launch and growth optimization on the Progress Sitefinity CMS platform for Toteat, a restaurant SaaS based in Chile. It started with a much smaller in-house Vue 3 scope and grew into a core pillar of Toteat’s 2025–2026 marketing strategy, focused on organic positioning across Chile, Mexico, Peru, Colombia, and Argentina. I owned UX/UI, Analytics and CRO for this project, working hands-on with the dev, product and marketing teams.

The Objective

Drive lead organic acquisition and quality, unify measurement and enable continuous CRO from the site. Establishing a solid baseline to activate Toteat’s organic traffic and acquisition at long term across all markets.

What I learned

The first challenge was shipping something scalable fast. I opened Figma, audited Toteat’s existing design system and site architecture, gathered feedback from key stakeholders, mapped the customer journey, documented user pain points, and iterated. The scope expanded into a full ecosystem with dynamic content: Pricing, Clients, Success Stories, Blog, Landing Pages, Partnerships, Personalization, and much more.

It was a beautiful challenge, and with the right team we delivered on time. Kudos to Mauricio, Aron, Laura, the LFI team and the Cacerola Team. ❤️

The Challenges

  • No prior SEO authority or initiatives
  • CMS migration and reindexing volatility
  • Fragmented data tracking
  • Off-domain core pages and unindexed
  • Spam/fake leads and duplicate submissions across all funnels
  • SEO debt: 404s, metadata, schema, country inconsistency
  • Tight timeline
  • Lack of prior documentation

Approach

  • UX/UI:
    Design of reusable Sitefinity components within a complex CMS enviroment, improved content and input validation, segmented end of funnel pages and content customization.

  • Technical SEO:
    New URL structure, Redirects, 404 cleanup, robots/sitemaps, dynamic metadata and schema; fixes in Pricing and Blog.
  • Data & Tracking:
    GA4 key events, submission de-duplication, UTM tracking, PostHog dashboards.
  • Information Architecture & Content:
    Migrated benefits, referrals, partnerships sections; brought the "Ayuda Toteat" pillar onto the main domain; cleaned heading taxonomy.
  • Follow ups
    Monthly site projects and updates with each country manager.

Results

  • Organic trend up after go-live and early SEO sweeps
  • ~90% fewer 404s and consistent metadata
  • Faster, clearer forms with higher conversion rates (from <1% to 4-5%)
  • A/B testing pipeline unblocked for fast iteration
  • 2× organic visits after the third month live

CRO examples

  • Submit de-dupe + progressive button states (“Sending”/“Sent”) on all forms
  • Phone validation + country aware microcopy
  • Value-based “thank you” pages to drive next steps according to lead segmentation.
  • Quick H1/CTA tests and social trust components
  • PostHog funnels to surface friction and prioritize fixes
Díptico toteat

Collaborators

LFI, Engineering team

Cornershop by Uber

A sample of icons, ads, designs and prints created for Cornershop by Uber.

See project
Banner home referidos

Toteat

Some designs I made while working for Toteat, an all in one POS software for food based businesses.

See project

Seatwise App

This project is a seat reserving app for cinemas, made for Coursera UX professional certificate.

See project